Reward your community

With the loyalty program that suits you

Fidélité Fidos, programme Classique

Classic

Your customers periodically receive a voucher based on their turnover. You define the frequency of issue of vouchers and control the parameters.

Fidélité Fidos, programme Standard

Standard

Your customers have a loyalty amount which accumulates with each visit. They can use it under one of the following conditions: turnover, number of visits, loyalty amount. 

Fidélité Fidos, programme Cadeaux

Levels

You define levels to reach. Depending on the level reached, your customers benefit from preferential advantages in the form of, for example, free products, reductions, etc.

Icone programme coupons

Coupons

Offer your customers the simplest form of loyalty, in the form of coupons/collections, tickets, stamps. Customers are rewarded with a discount, a free product, or any other benefit.

Fidélité Fidos, programme Coupons

Vouchers

Generate benefits in the form of vouchers (birthdays, holidays, Black Friday, promotions, revival of dormant clients, etc.). Vouchers can be used alongside any other loyalty program.

Transparently choose the program that best suits your project and define rules adapted to your customers. Our team is here to support and advise you to help you make the right choice.

Happy Mascotte Fidos

The Fidos Question

Can I use several programs at the same time?

The Vouchers program can be used in addition to the program of your choice.
The Classic, Standard, Levels and Coupon programs represent separate and independent strategies.

Be present wherever you customers expect you

With integrations across POS systems, e-commerce, click & collect, and ordering kiosks.

Fidos Loyalty integrates seamlessly with your e-commerce, booking platforms, ordering kiosks and in-store POS systems.
Your customers accumulate and regain their advantages each time they visit and in real time!

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Online

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At the POS

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On kiosks

You don’t yet have an e-commerce or click and collect solution?
Fidos also supports you in its creation.

Stay close to your customers

With a user app and targeted marketing campaigns

With the Fidos app, you stay within easy reach of your customers!
When a customer signs up for your in-store loyalty program, they gain direct access to the FidOS Mobile Wallet, where their virtual card is added. This allows them to access their loyalty history, points/balance, and personal information at any time. Through this app, you can also send them targeted notifications to keep them informed about in-store offers.

Fidos also assists you in creating mailing, SMS, or social media campaigns.

Notifications commerciales

Mascotte Fidos cute

The Fidos Question

Why implement a marketing campaign?

Implementing a loyalty program is already a major step forward in building customer loyalty, but it's only the first step. Once you have loyal customers, it's important to reward them with occasional promotional campaigns. The more valued your customers feel, the more loyal they will be and the more likely they are to recommend you.

Découvrez comment faire plaisir à vos habitués

Grâce à l’analyse de leurs habitudes de passage

Number of passes
Selected rewards
Fundraising in progress
Cost of customer loyalty
Number of new customers
Total jackpot
Mockup - tableau de bord du Manager FidOS sur ordinateur, tablette et mobile

Take care of your regulars

By securing their data

Avec le système de fidélité FidOS, vos clients souscrivent en toute transparence et en toute sécurité. Seules les données strictement nécessaires sont recueillies et celles-ci ne sont partagées à aucun moment avec d’autres entreprises. FidOS garantie également la sécurité des informations face aux tentatives de hacking grâce à son coffre-fort numérique avec données cryptées.

Icone Fidos données sécurisées
Icone Mascotte nerd

The Fidos Question

How can I obtain statistics related to my program?

The data can be viewed in real time and at any time in your administration interface and this from any device: mobile, computer and tablet.

Pleasure is meant to be shared

With gift card designs that reflect your identity

Personalize one of our many templates, or imagine your own gift card design.
Ideal for the holiday season, birthdays or any other occasion, your customers will appreciate sharing the connection they have with you while leaving the choice to their loved ones.

Illustration carte cadeaux
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Icone Mascotte sunglasses

The Fidos Question

Which program can I use to set up gifts?

Gift cards can be used regardless of the chosen program, but they can also be implemented without an additional loyalty program.

Go further, lead by example

By implementing a solidarity-based loyalty system

Loyalty is good, but responsible loyalty is even better!
Does your company have strong human values ​​and do you promote them?
Opt for a socially responsible loyalty program and offer your customers the opportunity to share their earnings with the associations/organizations of your choice.

Are you unsure if solidarity-based loyalty is right for you?
You don't know which loyalty program to implement?
The FidOS team will support you, offer an audit and advise you on the strategies best suited to your project.

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Your loyalty program, our priority

We are listening to your project

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